Digital Voice Assistants found their way into our lifes as quickly as no technical gadget has ever done before. Today, we browse the web by talking to our smartphones, asking questions to our cars or having a chat with our smart TVs at home. The ubiquity of the internet, that comes with a voice interface, creates a lot of chances for marketers, new shopping scenarios and a completely new way of customer interaction for brands. This presentation will show a lot of examples for voice marketing, services or products and will outline the differences between eCommerce and Voice commerce.

Gero Wenderholm
Freelancer - www.wenderholm.de
Voice Commerce Trends 2020
About Gero Wenderholm
Gero Wenderholm advises large companies and high-reach portals on the topics of search engine marketing and online strategy development. The 41-year-old graduate computer scientist and avowed fan of FC St. Pauli also regularly lectures at conferences and as a guest lecturer at universities. In 2013, he was elected to the SEO Expert Council of the BVDW and was head of search (SEO / SEA) at Tchibo until the end of 2014.