Alongside price and delivery times, customer-oriented delivery logistics is a major revenue driver, especially in e-commerce, and a key to customer satisfaction.
The expertise of the local deliverers in particular, contributes significantly to the emotive delivery experience: They know the cultural habits and regional standards of customers in the destination countries.
What local "customs" influence logistics in the respective countries? What is the best way to adapt to them? And what does a global solution look like?
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Mardoccheo Bibbo
Chief Sales Officer - PARCEL.ONE GmbH
When in Rome, do as the Romans do – How adapting to local logistic customs will enhance your customer´s satisfaction
About Mardoccheo Bibbo
A passionate logistician since 1987, Mardoccheo Bibbo benefits from a vast wealth of experience in a variety of fields in the transport sector.
As a professional in account management, Mardoccheo Bibbo has assisted many companies and partners in implementing a wide range of logistics solutions over the years. His work in business development has enabled him to help a number of well-known companies implement targeted logistics optimisation measures. Previously employed as Head of Sales for Schenker Germany for 15 years, he is now also successful in the area of Consulting Supply Chain Solutions.
He is currently supporting the team at PARCEL.ONE, the logistics service provider for cross-border online trade, as Chief Sales Officer and Logistics Consultant.
[PARCEL.ONE consolidates the shipments of all affiliated traders, regardless of the countries they intend to ship to. In addition, thanks to the high level of market expertise in the respective country of destination, the most suitable distribution service provider for the customer''s expectations is selected.]