E-commerce brands, marketplaces and logistics service providers deserve full transparency - on the status of all shipments as well as their carriers’ performance.
But when picking carriers based on price and service levels, how much transparency do you really have to make this business-critical decision?
In this session, we will share best practices to gain full transparency on last-mile operations. Real-time data is king, but current carrier performance is hard to compare and common excel sheets only take a retroactive approach. Dana will talk about data and BI tools you should have in place to successfully manage your last mile issues while they occur, and truly reflect your carrier's performance. Let data help you to pick the right partner for the future.
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Dana von der Heide
Founder & Chief Commercial Officer - Parcel Perform
Gaining full visibility on your last-mile operations
About Dana von der Heide
Dana is the Founder and Chief Commercial Officer of Parcel Perform, the leading carrier-independent delivery experience platform for e-commerce merchants and their end-customers covering 700+ logistics carriers worldwide.
Before founding Parcel Perform, the German-born entrepreneur and e-commerce logistics enthusiast gained her industry knowledge while being in global strategy and regional business development roles for international logistics companies in Europe and Asia. As an enthusiast of the international startup scene, she is now based in Berlin and shuttles between Parcel Perform’s offices in Singapore, Berlin, and Vietnam.
Dana is also part of the distinguished eFounder Fellowship program by Alibaba, a network of international entrepreneurs and business leaders passionate about driving digital transformation. Furthermore, she is co-hosting the logistics podcast series ‘The Logistics Tribe’, and is an advisory board member of the german logistics association (BVL - Bundesvereinigung Logistik).