Operating bonded and EU-warehouses in Austria, Slovakia, Serbia and Hong Kong in combination with optimized distribution costs, sms delivers its services along the whole e-commerce value chain - from customs clearance for goods coming from non-EU-countries (B2B and B2C) till handling of returns.
All this backed up by a state-of-the-art IT system EASY COMMERCE which offers all relevant information in one place: managing stock(s), stock movements, in-time order status, tracking status via postal and courier services, return status as well as information about COD payments, allowing its customers to create personalized distribution reports.
An experienced IT-team manages the integration to the sales platforms of our customers via API solutions.
Being a private organization not bound to any service provider, sms can offer always the best distribution channel to the respective destination. By setting up distribution rules by distribution channel - whether postal or courier - or by required service we optimize delivery costs for our customers.
With its offices in Hong Kong and Shenzhen, swiss mail solutions is very close to its customers in Asia supporting them in organizing line-hauls, tax and customs issues in Europe.